Customer Support

Need help with a charge from Ptx-Bookforyou?

If you see a charge on your statement linked to PTX*Bookforyou.i or PXT*bookforyou.io, our support team can help you identify it and assist with any related enquiries.

Phone support
Phone Support
+44 204 5790 379
Mon–Sat, 8:00 – 20:00
Email support
Email Support
[email protected]
Average response: 1 business day
Online support
Online Help
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Instant answers available

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Please include details of the charge or descriptor shown so we can assist you faster.

Billing Support

Understanding your statement charges

Charges may appear under different descriptors depending on the service used. If you are unsure about a payment, we can help clarify it.

Payment Descriptors

You may see charges listed as PTX*Bookforyou.i or PXT*bookforyou.io on your bank statement. These descriptors are used to identify transactions linked to our platform.

Need clarification?

Our support team can help identify the source of any charge and guide you through next steps if you do not recognise a transaction.